Monthly Archive for September, 2008

Habits of Highly Effective Bloggers

The process of getting a business blog online is in many cases an easy process, but building a relationship with your readers is easier said than done. To shed light on this topic, some blogging veterans from Dell, Yahoo, Facebook, and Kodak, spoke at Blog World about the 7 Habits of Highly Effective Bloggers to build relationships and legitimacy among readers.

Understanding that the relationship with your readers is a complicated one is important, and much what you write can either satisfy what readers are in search of, or simply deter them from reading further. One of the biggest tendencies that put this relationship at risk is the tendency to rehash press release content and other information that may already be known or readily available to your readers elsewhere. This is perhaps one of the easiest sources to generate ideas for content, but taking a unique approach to your blog’s content will surely payoff. For example, the official Dell Blog could have been used to regurgitate new product introductions and press releases, but instead the blog took a different approach and discussed stories and topics that may not be out in the open, while also discussing stories pertaining to customer service and issues that are more helpful for customers.

Another important habit for bloggers is to tell honest, current stories within your blog. Using natural language and getting personal with your readers can often have the best results. Having this approach can keep readers coming back to your blog again and again, and can also encourage them to subscribe by email or RSS. By being honest, and perhaps a bit informal, you can separate your blog content from the content you would release via a press release.

Although there may not be huge limitations when it comes to car dealers, knowing your limits is important for any business blogger. In some cases, legal issues could be raised if you blog about something that you shouldn’t be discussing. In the case of Yahoo’s Nicki Dugan, Yodel Anecdotal’s Blog Editor, there are plenty of times when posting something seemingly innocent could have serious legal implications. For example, during Microsoft’s failed attempt to purchase Yahoo, anything said within the Yahoo blog was under scrutiny from the company’s entire legal team. But luckily in most cases, car dealers can make posts to their business blog without the limitations of serious legal problems.

Another habit that was recommended by the panel at Blog World was to make lemonade whenever handed a lemon. For nearly any business, there are opportunities for negative experiences among customers, and as such these folks may leave negative comments on your blog. An interesting strategy would be to own up to such negative feedback and respond to the comments in an understanding and apologetic manner if the customer was somehow unintentionally wronged. Doing this would make your blog a powerful PR platform and may help customers understand you a little bit better, and let others see your side of the story. Also keep in mind that most blog platforms allow you to turn off comments completely, so it’s up to you if you choose to utilize that feature.

One size doesn’t fit all when it comes to blogging, and that couldn’t have been more evident based on the eclectic panel. Some car dealers, for example, will not have the legal limitations of Dell’s blog or Yahoo’s blog, nor will they drive the same amount of traffic. But there are still opportunities when it comes to blogging, especially in being able to talk directly to existing customers, potential car buyers, as well as your dealership’s entire community. As such, it’s important to find the stories and the angles that seem to fit for your dealership and your community.

While one size doesn’t fit all, it’s important to learn as you go. There are plenty of ways to utilize a blog, and for many dealers just getting into blogging, there are plenty of things to learn. With the growing number of tools, widgets, and blogging platforms to choose from, blogging is often a continual learning process, but that’s also what makes the process extremely fun and rewarding. When blogging, your mantra should be “It’s not about us,” and it should help guide your posts and content and steer it in the right direction.

Lastly, don’t think of your blog as just words on a page. As we’ve already discussed, your blog is a new media platform, and can support a variety of content beyond just copy. Using video, photos, and audio, can easily add greater interactivity to your blog, and give readers even more insight into who you are and what you’re all about.

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How to be More Than a Blog: New Media Integration

Blogs are becoming a necessity for many businesses, including car dealers. But many car dealers aren’t taking advantage of new technologies available to them. In most cases, new media integration is far easier than many car dealer bloggers may think.

Integrating new media into your blog is essential for engagement. Aside from copy, video, audio, and images also count towards the quality of your blog’s overall content. By providing a greater variety of content and content types, you’ll likely aid user engagement and readers will become more likely to stay on your blog and return to it again in the future.

Photos are perhaps the easiest method to add visually interesting content to your blog. If you have photos that you want to add to your blog, there are plenty of ways to host the photos, edit and resize them, and then apply them to your blog. Flickr, Photobucket, and Picnik are great tools to check out for photo hosting, sharing, and manipulation. By sharing them elsewhere, or resizing them, you can potentially reduce strain on bandwidth and ensure that your blog’s load time isn’t reduced. In addition, most blogging platforms make adding photos and other media very simple.

While the photos are the easiest and most accessible type of media to upload, there’s a huge opportunity for dealers to take advantage of video. Just as images can easily be uploaded to any blog, video can also be added with relative ease. For example, a dealership television commercial can gain greater exposure online by uploading it to YouTube, such as this one for Richmond used cars. Each video on YouTube enables bloggers to grab the code for the video and embed it into a blog post. And, since the video is hosted on YouTube and not your blog directly, it shouldn’t drain bandwidth.

New tools are also available to help save time when writing and publishing a blog. As Tris Hussey pointed out, there’s plenty of desktop publishing and blogging tools that can make posting quicker and easier. Among these tools is Windows Live Writer, a free Microsoft product that’s currently available in beta. Tools such as this enable car dealers to blog stories quickly from their desktop, without even having to login to their blog’s admin panel. Another tool used by panelist David Peralty was Cover it Live, which enables users to easily blog about live events, such as an auto show or dealer trade show.

There’s plenty of other ways to add new media panache to any car dealer’s blog. Blog Talk Radio is one way to add quality audio to a blog as it enables anyone to host their own Internet-based talk radio show. Best of all, the feed can be added to a blog for your reader’s enjoyment.

The last tool covered is the addition of slides to a blog. Car dealers can make slide presentations and use tools such as Google Docs or SlideShare to publish them online, and then integrate them into a blog post.

There are ample opportunities for car dealers to get creative when it comes to communicating to their existing and potential customers, and with their entire community as well. If you have something to say about your dealership and about the community in which you operate in, there are many tools available to make your blog the perfect platform to broadcast what you have to say. As in our example with Used Cars Richmond, many dealers already have the content to power their blogs, but it’s often a matter of taking the first step into blogging that can be the most difficult step of all.

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State of the Blogosphere 2008

As mentioned previously, Richard Jalichandra from Technorati had promised to release valuable data concerning the blogosphere. The “State of the Blogosphere” report has finally been released this afternoon, and over the next five days, additional data will be released from Technorati to provide insight into who’s active in the blogosphere.

This study has been published each year since 2004. This year Technorati will delve deeper, beyond the numbers to offer valuable insights and analysis. The analysis should include information on the role  blogging plays in the lives of bloggers; tools, time and resources used for their blogs; and how blogging has impacted them personally, professionally and financially.

Blogs have been a global phenomenon that has penetrating the mainstream. The new data from Technorati will provide greater insights into the size and influence of the blogosphere, and shows how websites such as TechCrunch and other blogs have grown to take on characteristics of mainstream websites.

The Active Blososphere as defined by Technorati, is the ecosystem of interconnected communities of bloggers and readers at the convergence of journalism and conversation.

Check out the data over the next few days to find additional insights into what’s happening in the world of blogging.

Monday: Overview, and Who are the Bloggers?
Tuesday: The What and Why of Blogging
Wednesday: The How of Blogging
Thursday: Blogging for profit
Friday: Brands in the blogosphere

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Six Apart and Blogging 2.0

The second keynote at BlogWorld was provided by Chris Alden and Anil Dash from Six Apart. Six Apart’s presence was huge as the conference, not only because they were a gold sponsor of the event, but because much of the audience uses Six Apart products, which include TypePad, Movable Type, and Vox, while some of the speakers also seemed to be Six Apart evangelists.

The two founders of Six Apart, Ben and Mena Trott, were actually born six days apart, hence the company’s name.

Alden and Dash stressed the ease at which it was to publish online these days. With current technology, almost anyone can develop a blog. It was just a few years ago that this opportunity was far more difficult, and required a substantial technical and financial commitment.

The ease of starting and maintaining a blog has fostered a unique environment on the Web, where anyone can have a voice. From huge corporations beginning a business blog, to the average person who wants to discuss issues that matter to them, to traditional media folks making the transition to the Web via a blog, the blogosphere is always changing, and with it comes a growing influence that bloggers can possess.

Both Alden and Dash posed the question to bloggers: where do you think blogging 2.0 should go? Regardless of any one answer, I’m sure Six Apart will continue to develop the products and services that will be at the forefront of blogging, wherever the direction of blogging 2.0 is heading.

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BlogWord Opens With Technorati

BlogWorld opened to a great start thanks to an insightful keynote by Technorati CEO Richard Jalichandra. In addition to commented on current data and trends in blogging, a subject matter that he and his company are perhaps experts, Jalichandra also hinted at future trends as well. He also used the opportunity at BlogWorld to announce that Technorati will be releasing data called the State the of Blogosphere beginning this Monday to highland the most current trends and what can be expected in the future.

Jalichandra at BlogWord08

Jalichandra at BlogWord08

The blogosphere as it stands today, as Jalichandra and others echoed, opens many opportunities for both publishers of blog and advertisers. Today, advertisers no longer dump their advertising dollars into one or two portals and just hope for the best. The Web gives readers the ability for limitless segmentation, making it important to advertisers to seek out those blogs and niches in order to find areas where they can communicate with their target audience.

While advertisers are looking to blogs and niche websites to move their advertising dollars to, many blogs are also expanding their focus. Blogs such as the Huffington Post and TechCrunch are becoming full fledged media companies, capturing a high volume of traffic from an important and influential demographic.

Bloggers are increasingly relevant to advertisers. Most bloggers are male, about two-thirds actually, and 50 percent of bloggers fall into the 18-34 age bracket — which is also the crucial age range for advertisers. Bloggers are usually highly educated and affluent when compared with the general population. In addition, one in four blogs have multiple writers.

As an expert in this subject, primarily for his unique role in having a unique overhead view of the blogosphere, Jalichandra did recommend posting and tagging frequently. Posting multiple posts a day consistently is the best way for bloggers to gain exposure for their content, especially with the help of such tools such as Technorati.

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Heading to BlogWorld

The Top Dealer SEO team is excited to announce that we’re heading out the door to this year’s BlogWorld & New Media Expo in Las Vegas! BlogWorld is the first event of its kind which caters exclusively to bloggers and those who are active in the realm of new media.

While at BlogWord ‘08, we’ll be participating in a range of seminars, keynotes, and discussions. Just like our recent visit to San Jose for the SES Conference, Top Dealer SEO will be attending BlogWorld to gain some excellent insights into powerful communication tools and tactics which can certainly be used to help car dealers reach out to potential customers and drive leads online. This will include learning how to develop new media content, learning what the blogosphere is all about, and gaining greater knowledge of new technologies beyond blogging, vlogging, podcasting, and much more.

Perhaps needless to say, we love to blog and love new media, and it is truly a valuable tool for online publishing, communication, and even SEO and Social Media Marketing. And best of all, we’ll be sharing updates from the conference right here, covering a wide range of topics including blog publishing software, podcasting, Internet TV & radio services, equipment and networks, social media technology and communities, badges, widgets and plug-ins, computer hardware, software and peripherals, RSS services, advertising networks, affiliate programs, mobile blogging and vlogging, and more.

If we don’t see you in Las Vegas, we’ll be discussing it all right here shortly…

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Browser War Heats Up With the Google Chrome

Google appears to be heating up the browser war by introducing the company’s own open source Web browser called Chrome. Word of the new browser first spread thanks to an early release of a comic strip that depicted the Chrome and its functionality.

One of the Google Chrome functions is powerful tabbed browsing that will allow each tab to run its own processes, improving overall speed and performance. This will require additional memory upfront, but will improve stability when opening and closing multiple tabs over time.

The Google Chrome will also be running with Webkit, which can also be found in Apple’s Safari browser and the upcoming Android mobile platform. In addition to Webkit, Google has also built its own JavaScript virtual engine called V8 that will improve the rendering of JavaScript applications. Google will also make V8 available to other browsers as well.

Of course, the Google Chrome will also have robust search features built in. The Chrome will feature an address bar, called the omnibox, which will also enable users to search using their favorite search engine. The Chrome also supports private Web browsing thanks to its Incognito mode that prevents the browser from recording any information your activity. The tabs will also be located above the address bar, rather than below such as with other browsers.

Security has also been a top priority in the development of the Google Chrome. One such security feature is the sandbox that will help stop malicious malware from getting through. In addition, a constantly updated list of phishing and malware websites will also be downloaded to the user’s computers to help warn users before visiting potentially harmful sites.

Not only is Google trying to continue its ongoing battle with Microsoft by fighting Internet Explorer’s dominance, but it will also be competing with Mozilla’s Firefox and Apple’s Safari browsers.

With an additional Web browser available, car dealers need to consider compatibility issues when developing their websites. Chances are that the Google Chrome will have a strong following considering that many users already using Google’s search, email, and chat products will also be curious about their new browser.

The Google Chrome should be available in beta tomorrow.

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